Business Continuity
Silverwood Partners LLC (“Silverwood” or the “Firm”) has developed a Business Continuity Plan concerning how Silverwood will respond to events that significantly disrupt the Firm’s business. Since the timing and impact of disasters and disruptions is unpredictable, the Firm will have to be flexible in responding to actual events as they occur. With that in consideration, Silverwood is providing you with this information on the Firm’s business continuity plan.
Contacting Silverwood
If after a significant business disruption you cannot contact Silverwood as you usually do at 508-651-2194 or jhw@silverwoodpartners.com, you should call the Firm’s alternative number, 617-429-2728, or refer to the Firm’s Website at www.silverwoodpartners.com.
Silverwood’s Business Continuity Plan
Silverwood plans to quickly recover and resume business operations after a significant business disruption and respond by safeguarding Silverwood’s employees and property, making a financial and operational assessment, protecting the Firm’s books and records, and allowing Silverwood’s customers or clients to transact business. Silverwood’s business continuity plan is designed to permit the Firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Silverwood’s business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, clients, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring Silverwood’s customers prompt access to their funds and securities if Silverwood is unable to continue the Firm’s business.
Varying Disruptions
Significant business disruptions can vary in their scope, such as only Silverwood, a single building housing Silverwood’s business, the business district where Silverwood is located, the city where Silverwood is located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only Silverwood or a building housing the Firm, Silverwood’s operations will be transferred to a local alternate location and it is expected that Silverwood should be able to recover and resume business within several days. In a disruption affecting Silverwood’s business district, city, or region, the Firm will transfer its operations to a site outside of the affected area, and plans to recover and resume business within a one or two week period. In either situation, Silverwood intends to continue in business and notify you through the Firm’s web site, www.silverwoodpartners.com, or customer emergency number, 617-429-2728, how to contact Silverwood.
For more information
If you have questions about Silverwood’s business continuity planning, please contact:
Jonathan Hodson-Walker
Managing Partner
Silverwood Partners
Silverwood Farm Place
32 Pleasant Street
Sherborn, MA 01770
T: 508-651-2194
F: 508-651-9590
E: jhw@silverwoodpartners.com